Nottingham University Hospitals Trust to Terminate £200 Million Contract

Nottingham University Hospitals has indicated its intention to end the working relationship between the trust and a private cleaning company.

Carillion stands accused of managing areas of hospitals found to be “filthy”.

In response to findings within this estate, Nottingham University Hospital states that it will return a £200 million facilities contract to NHS control.

“After implementing several rigorous interventions in 2016, serious concerns remain about the cleanliness and other services which Carillion are presently responsible for delivering. The NUH Board therefore decided that different arrangements for the delivery of E&F Services needed to be considered,” a trust statement commented.

There are concerns about the services that Carillion is responsible for within the area, and already arrangements have been made to transfer 1,500 employees of the company to other areas.

Peter Homa, NUH Chief Executive, indicated that the move had been considered essential.

“The trust will require a period of time to assess and action what is required to take forward these essential services and deliver the highest level of service to our patients and front line staff.”

Employees working within hospitals in the Nottingham region have repeatedly spoken of unsuitable working conditions.

Training was considered particularly poor, while equipment provided to carry out vital work was unusable or unstable.

Yet Carillion responded by defending its reputation and operation.

“We refute the claims that staff have had a lack of equipment or lack of training, particularly in the use of cleaning products. We ensure that staff receive the appropriate training and we do not compromise on Health and Safety. We also deny the claims that areas of the hospital are ‘filthy’”.

Carillion has become one of the leading providers for cleaning services in the NHS, with over three-million patients effectively relying on the contractor.

The website of the company notes that it has built a significant reputation in over a decade of working within the NHS system.

“Over the past 15 years we have developed a significant presence in the healthcare market. In the UK we are a leading provider to the National Health Service and we are associated with some of the country’s largest and most prestigious NHS Trusts who rely on us to deliver services that are critical for the safe care of over three million patients each year,” Carillion states.

Founded in 1999, the British multinational facilities management and construction services company achieved revenue of £3.3 billion in the UK in 2015.


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