GPs Request Support in ORder to Challenge CQC Ratings and Inspections

The approach of the Care Quality Commission has been challenged by some prominent individuals working within the healthcare system.

While the efforts of the regulator have steadily evolved during its short existence, there is still a feeling that sometimes the standards set by the Care Quality Commission are too stringent.

And proposing a motion at the LMC conference in Edinburgh earlier this month, Dr Umar Tahir from Manchester LMC suggested that the commission must change in order to meet in the concerns of doctors.

“Our reputations depend on these inspections, as do our livelihoods. The care of our patients depends on these inspections.”

LMC leaders unanimously backed a motion declaring ‘no confidence’ in the Care Quality Commission, which must be considered a major concern considering the prominent role of the commission.

Instead, GP leaders called for guidance to be developed that supports practices to challenge the watchdog’s ratings process and inspections.

And the LMC also agreed there was a need to ensure Care Quality Commission processes are “open and transparent and reduce bureaucracy”.

Another issue discussed during the conference was the importance of emphasising that the inspections are evidence-based, and directly related to the contract of the practice and what it is commissioned to deliver.

Speakers at the LMC conference asserted that too often the Care Quality Commission takes a blanket approach to the process of inspection.

Clearly, though, there are significant concerns within the healthcare profession regarding the Care Quality Commission.

Indeed, the debate at the LMC conference 2017 follows a stronger motion approved at last year’s emergency LMC conference, which called for the GPC to run a campaign for abolition of the Care Quality Commission.

It called on the GPC also to explore all options by which GPs could legally withdraw from engaging with the Care Quality Commission.

“To say that Care Quality Commission causes demoralisation, disruption as well as stress is an understatement. The Care Quality Commission needs improvement in all areas,” Dr Cagdas Calisir, from Hertfordshire LMC, commented.

The CQC was established in 2009 to regulate and inspect health and social care services in England.

It was formed from three predecessor organisations: the Healthcare Commission, the Commission for Social Care Inspection (CSCI), and the Mental Health Act Commission (MHAC).

The stated role of the CQC is to make sure that hospitals, care homes, dental and general practices and other care services in England provide people with safe, effective and high-quality care, and to encourage them to improve.


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