Fawkham Manor Hospital Rated as Inadequate by Care Quality Commission

The Care Quality Commission has deemed a privately owned hospital to be delivering an inadequate level of care. Fawkham Manor Hospital in Kent, which is run by BMI Healthcare, was considered to be inadequate following an inspection from the CQC’s safety department. Particularly worrying was the fact that the Care Quality Commission discovered that patients at the institution were at high risk of harm and abuse. The CQC report said surgery patients were “at high risk of avoidable harm,... Readmore

Care Quality Commission Patient Experts Face Wage Cut

Several experts by experience working within the Care Quality Commission will have their pay cut following a controversial decision related to their new contracts. Experts by experience are those professionals with personal experience of health and social care services employed to bring a service user perspective to CQC inspections. Employment agency Remploy has decided to reduce the hourly pay rate for such experts by approximately 20%. The agency is currently responsible for providing... Readmore

Care Quality Commission Warns of West Midlands Problems

The Care Quality Commission has issued a warning regarding the West Midlands region. It seems that the risk of a patient taking their life is disproportionately high in this area due to a shortage of acute beds. A patient of Birmingham and Solihull Mental Health Foundation Trust had died back in November from an “intentional overdose” while under the care of a home treatment team, providing a chilling preface to this latest report. And information provided by coroners suggests that this... Readmore

Clatterbridge Cancer Centre Foundation Trust Rated Outstanding by CQC

The Clatterbridge Cancer Centre Foundation Trust has been rated as outstanding by the Care Quality Commission. This can be considered an excellent achievement, as the number of trusts receiving the outstanding verdict from the Care Quality Commission is relatively small in number. CQC inspectors praised numerous aspects of the operation of the trust, with staff training being particularly highlighted. This includes a simulation-based training programme and efforts to boost the skills of individual... Readmore

West Midlands Ambulance Service Rated Outstanding by CQC

The West Midlands Ambulance Service has been rated as outstanding in its routine inspection by the Care Quality Commission. This represents a particularly proud moment for the service, as the West Midlands ambulance service becomes the first ambulance trust in England to be rated this highly. The CQC inspected the trust in June and July of last year, and found that it is delivering the highest standards of service possible. All the other ambulance trusts in England are rated as requiring... Readmore

Royal Brompton and Harefield Foundation Flagged up by Care Quality Commission

The high profile specialist provider Royal Brompton and Harefield Foundation Trust has been deemed to be requiring improvement by the Care Quality Commission. The report issued by the CQC, following an inspection in June, noted that the trust was lacking in several areas. Although the specialist heart and lung trust was given “good” ratings in the effective, caring and well-led categories, it received the “requires improvement” rating in the safety and responsive categories. On the plus... Readmore

Care Quality Commission Points to Inadequate Bereavement Inquiries

A newly published report suggests that NHS investigations into patient deaths are inadequate, causing more suffering to bereaved families. The Care Quality Commission found that relatives have frequently been unreasonably excluded from investigations, or given inadequate responses. Researchers at the CQC have spent an entire year investigating some of the most high-profile cases of neglect in the NHS. Jeremy Hunt is expected to force health trusts publish statistics on preventable deaths,... Readmore

Care Quality Commission to Evolve Inspection System

The Care Quality Commission is planning to cross the threshold of NHS trusts for inspections at least once annually, according to the chair of the regulator. This is part of an overall shifting strategy for decommissioning. The CQC is moving to a risk-based inspection regime as part of its strategy to manage its shrinking budget, which will see it target resources where the “risk to the quality of care is greatest”. Previously the Care Quality Commission had been criticised in some quarters... Readmore

Care Quality Commission to Change Inspector Policy

The Deputy Inspector of General Practice has suggested that the Care Quality Commission may phone practices in future regarding concerns, as opposed to sending out inspectors. Ruth Rankine indicated that this will form part of the CQC's new approach from October next year. It is hoped that all practices across the NHS system will have been inspected and rated by this date. Commenting on the issue, Rankine indicated that the Care Quality Commission is comfortable with this new system, owing... Readmore

Care Quality Commission Massively Overspend Staff Budget

Hospital inspectors spent four times their annual budget on hotels, travel and meals, an investigation has found. Teams from the Care Quality Commission (CQC) spent £4.4 million on travel and subsistence in 2014/15 against budget of £1.1 million. The CQC said the overspend was due to the fact the budget was based on a previous, lighter touch inspection regime. Up to £80,000 was spent on accommodation during a single inspection. In some cases, more than 100 inspectors attended one visit.... Readmore

Acute Trust to Come out of Special Measures

An acute trust which had previously struggled with both financial and performance problems will come out of special measures following a Care Quality Commission inspection. NHS Improvement has confirmed that Wye Valley Trust will exit special measures following a recommendation from the CQC’s chief inspector of hospitals. The trust had been rated inadequate since October 2014, but there was strong evidence that Wye Valley Paddy improved its operation. Progress made at the trust led to it being... Readmore

NHS Teaching Trust to be Placed in Special Measures

A large NHS teaching trust is to be placed in special measures after inspectors rated it inadequate. St George’s University Hospitals NHS foundation trust in Tooting, south-west London, will enter special measures after the Care Quality Commission (CQC) said it was inadequate for safety and on the issue of being well-led. The trust was also told it requires improvement for being effective and responsive, although it was rated good for caring. Eighteen NHS trusts in England are in special... Readmore
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